Money IQ Support
Money IQ: Money Coach. We read every message.
Fastest way to reach us: email bharv14@gmail.com.
Include the email on your account (or "guest" if you never made one) and what you were doing
when things went wrong. We reply within 1–2 business days.
Email support
Common questions
- Is linking my bank safe? Yes. Bank linking is handled by Plaid and is
read-only — Money IQ can never move your money, and we never see your bank
password. You can disconnect at any time from your bank, or delete your data (below).
- How do I delete my account and data? In the app: open the menu →
Settings → Delete account. It removes your profile, chats, transactions, and bank links.
Works for guest accounts too — no email required.
- Forgot your password? On the sign-in screen, tap "Forgot password?"
and we'll email you a reset link. Guest users don't need a password at all.
- Bank disconnected or numbers look stale? Open the menu and tap
"Connect your bank" to re-link — the app will also prompt you if it detects a broken
connection.
- Does Money IQ sell my data or show ads? No. No ads, no data sales,
no tracking. Details in the Privacy Policy.
- Is the coach's advice financial advice? It's educational coaching,
not licensed financial, investment, or tax advice. See the in-app Disclosures
(Settings → Disclosures).
Legal
Privacy Policy ·
Apple Standard EULA
Money IQ is built by Ben Harvey. This page: benharveyai.com/moneyiq-support.html